Chris Howard
SENIOR EXECUTIVE
A leader who is a strategic, process driven initiator of change and renewal with high energy and enthusiasm; talent for motivating and inspiring staff toward objective and goal fulfillment in line with corporate vision. Chris has consistently delivered significant stakeholder/shareholder value via multi-million dollar revenue and profit growth through initiatives in performance improvement and market expansion. A leader, who attracts, develops and retains top talent. Chris has held significant business responsibilities including full P&L responsibility as large as $1 billion and 9000 people.
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Professional Experience |
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Senior Vice President
Have had challenging assignments in 5 years at Siemens in the IT Services and Outsourcing business unit; Global Sales head 3.1billion euro revenue; Strategy and Marketing head North America; Global Account Management; Major Deal Pursuit Leader
Selected Accomplishments:
§ Achieved all financial results (02) - $12.3 m operating contribution versus a $6.2m goal; $55m in revenue; growth of top accounts.
§ Turn around in Customer Satisfaction from poor to excellent.
§ Reengineered Large Deal Selling Process(03) to include Expert Deal team resulting in significant improvement in Win Rate - <20% to > 40% and success in larger more complex transactions total contract value from $50 to $500m.
§ Recruited new people to the firm to significantly upgrade our capability – added 5 top tier industry players to critical roles in 6 months.
§ Rebuild Marketing organization (04) with new leadership talent, negotiate significant budget increase and execute several key branding programs
§ Built business plans and secured significant investments in Global Portfolio development and new segment entrance – securing key people and clients (04)
§ Redesign of Global Sales function (04) 3.1 billion euro revenue responsibility including Expert Deal Teams and governance – member of Global Executive Team; 600 million euro in new contract value 05 and 700 million in 06.
Riverton Corporation, Boston, MA – 2000- 2001 |
CHIEF OPERATING OFFICER
Led business transformation to a professional services model, redirecting focus from object-oriented application development to e-business strategy consulting, with an emphasis on supply chain B2B issues, full P&L authority and directed all operations, including sales, strategic planning, program development, and staffing
Selected Accomplishments:
§ Expanded staff from 20 to 70 in 6-month period through aggressive recruitment of key management personnel and members of consulting organization.
§ Spearheaded initiation of new corporate business model and direction that drove product and service development; instituted national sales program for deployment and growth.
§ Implemented time, expense, and billing system in response to need for measurement system that would ensure strict compliance with corporate financial control objectives.
§ Led team in building consulting revenue from zero to $2 million
Inacom Corporation, Omaha, NE – 1996 to 2000 |
SENIOR VICE PRESIDENT, SERVICES (1999 to 2000)
VICE PRESIDENT, TECHNOLOGY SERVICES (1996 to 1998)
Led development of strategic initiatives to create and execute transformation of product oriented business structure to one based on services with a system integration perspective. Executed the acquisition and managed integration of a $240 million professional services business unit, built management team, designed and executed business plans for 1700-employee engineering, consulting, and sales organization with full P&L responsibilities. Integrated the Managed Service delivery assets totaling $730 million with 5000 field engineering, help desk, and network operations personnel under my leadership again with full P&L responsibilities
Selected Accomplishments:
§ Orchestrated complete line of business turnaround in under 12 months, revamping existing processes and directing full-scale integration efforts within business units.
§ Designed and executed business strategy for system engineering, consulting, and technical sales support organization that generated $12 million in EBITDA.
§ Boosted revenues more than 25% each year, while improving sales conversion/win rates and significantly reducing sales costs during same periods.
§ Delivered $400 million new revenue by negotiating major 3-year alliance.
§ Created and implemented process for linking market-based programs with career development training, hiring, and business planning, ensuring alignment with strategy and offers.
§ Championed introduction of program management processes that standardized product and service development from concept to launch, creating repeatable and scalable processes for go-to-market offers; utilized model to draw high return on service offers.
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Education, Training and Boards |
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Bachelor of Commerce
Dalhousie University, Halifax NS, Canada
MA Business Leadership,
University of Nebraska
Accumulated credits toward MBA degree, Stanford Graduate School of Business
Executive Program, “Leading and Managing Change,” 1999
JD Edwards Program, University of Nebraska Advisory Board
Gallup Leadership Education Advisory Board
Civitium Consulting LLC Advisory Board