Welcome

Once you are a member of The Estate Vault, you will automatically be enrolled in the InRoomMD Travel Healthcare Concierge Program. You will receive a Member Services Agreement directly from InRoomMD. The Member Services Agreement includes all the information you need to access any of the available services during the length of your membership. The Member Services Agreement outlines exactly how to access the program's services (e.g. who to call, what information you need to provide, and the procedures of each service).

If you need to access any provided service, all you do is contact the InRoomMD Customer Care Center at 866-909-7666 24-hours-a-day, 365 days per year. A Concierge Service Representative will answer your call, verify that you are an active Member for the dates you are requesting care, and contact the appropriate on-call medical provider. A physician will contact you directly at no additional cost to you (generally within 15 minutes of calling), review your situation and assist you with the appropriate needed care.

The only cost to you for any of the provided InRoomMD Travel Healthcare ConciergeTM services is the cost of your Estate Vault membership fee and the reasonable fees for the medical care provided.

Physician telephone consultations are performed nationwide in the U.S. House call visits and other InRoomMD services are available in InRoomMD Markets of Operation.

Access to physician conducted telephone consultations. Telephone consultations are available at no additional cost throughout the U.S. 24/7/365.

Access to in-room physician "house call" visits by a board certified physician. Once seen by an InRoomMD network physician, he/she will provide/facilitate any necessary follow up services. House call visits are available 24/7/365 within active service areas in InRoomMD Markets of Operation. The subscriber is responsible for paying for the cost of these services.

InRoomMD network physicians carry the most commonly prescribed acute care medications. Any medication that is prescribed, but not readily available, will be called into a local pharmacy and delivered to you at your place of lodging. The subscriber is responsible for paying the pharmacy for the cost of medications.

In the case that you lose or forget you physician prscribed medications when traveling, InRoomMD can call in to a local pharmacy a for a supply equal to the length of your stay (up to 31 days). The subscriber is responsible for paying for the cost of the medications.

A Concierge Service Representative will schedule an appointment with a local area dentist. The Concierge Service Representatives will provide travel directions and obtain and estimate of charges. The subscriber is responsible for paying the dentist for dental services.

A Concierge Service Representative will assist you if you lose, forget, or break your eyeglasses or contact lenses while traveling. A replacement pair will be made by a local area specialist. Typically, replacement eyeglasses or soft contact lenses can be delivered within 8 hours of contact. The subscriber is responsible for paying the cost of the replacement glasses and lenses.

A Concierge Service Representative will schedule an appointment with a local area chiropractor. The Concierge Service Representatives will provide travel directions and obtain and estimate of charges. The subscriber is responsible for paying the chiropratoc for services.

InRoomMD network physicians will assist you in identifying and scheduling an appointment with a local area medical specialist. Available throughout the United States. The subscriber is responsible for paying the physician and other providers for the cost of medical services.

Subscribers receive unlimited access to 24 hour-a-day physician
conducted continuity of care.

Active Subscribers receive 24 hour-a-day access to InRoomMD's Physician Coordinated emergency room admittance to area hospitals for emergency evaluations and treatment.